Return Policy:
We want you to be happy with your order. If you have a specific issue with your package please
contact us before opening the items.
Due to the personal nature of our products we do not allow returns on
opened or used items.
If you are unsatisfied with your purchase, for any reason, you may return the unused item in its original
packaging within 15 days for an exchange or a full refund of the item price.
We are unable to return items without prior
authorization.
Please contact us within 15 days to request return authorization
and procedure before returning your item(s).
Please, securely re-pack the items you are returning. At this time, we are unable to offer free return shipping, so if an item is returned, we will
not be able to refund the cost of shipping.
Note: If your lip balm becomes melted during shipping you can put it in the refrigerator to
return it to it's normal state.